此功能可以分析企业广告在各地的投放效果
语音信箱
Voice mail box
当处于下班时间或公司电话全忙或无法接听情况下,客户拨打400电话时会听到提示:"现在是下班时间(或现在电话全忙),请在 '嘀' 声后留言,我们将第一时间与您联系!"
When the company's phone is busy or unavailable, the customer will hear a reminder when he dials 400 phone calls: "It's off time (or now the phone is busy). Please leave a message after the'beep'. We will contact you as soon as possible!"
这是公司电话的"离线助理",此功能有效确保了不错失任何时间、任何情况下的任何一个来电。 语音留言可以登录平台在线听取或下载到本地保存。
This is the "off-line assistant" of the company telephone. This function effectively ensures that no calls are missed at any time and under any circumstances. Voice messages can be heard online or downloaded to the local storage platform.
来电分析
Incoming call analysis
平台会记录每一通电话的来电号码、来电区域、来电时间、通话时长、被接号码,并对这些数据作统计分析,提供分析报表。 此功能可以分析企业广告在各地的投放效果,接线客服的接听数量、接听时长,有效评判工作量。
The platform will record the caller number, area, time, length of call and number to be answered for each call, and make statistical analysis of these data to provide analysis reports. This function can analyze the effect of enterprise advertisement in different places, the number and duration of customer service reception, and effectively judge the workload.